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Woman lost out on thousands of dollars after big casino mistake

Cynthia Obie from Maryland said she lost out on thousands of dollars after the casino staff took down her Social Security number wrong.

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A Maryland woman who thought she hit the jackpot Friday night ended up going home with jack squat -- all because of a typo.

Cynthia Obie told FOX5DC she was at the MGM National Harbor in Oxon Hill, Md. when her slot machine's symbols suddenly aligned and she won a tremendous payout.

“I was very excited. Like, I need this money,” Obie told the news station.

But Obie said that when casino staff took down her personal information, they misread her Social Security — by one number.

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Quick hit slot machine download. User review of real money online casino. That mistake cost Obie nearly everything.

The Social Security number the casino plugged in belonged to an individual who happened to owe Maryland a hefty amount of child support, FOX5DC reported.

“I’m like, 'No. All of my daughters are grown. I’ve never paid child support.' I’m like, 'this can’t be right,'” she said.

The Maryland woman said she would have been thousands of dollars richer by now -- she did not reveal the exact amount of the jackpot -- but the typo prevented her from getting a penny. How much do new slot machines cost. Instead, she was offered a $200 free play credit and drink vouchers for the night.

An MGM spokesperson said in a statement to FOX5DC the casino is aware of the “unfortunate error” and is working on fixing the situation.

“Due to MLGCA [Maryland Lottery and Gaming Control Agency] rules and Maryland State Law, we cannot provide an additional payout for this jackpot, however, if she presents the proper identification credentials to the Maryland Gaming Commission, they will provide her with the appropriate payout,” the statement read. “We apologize for the inconvenience this has caused Ms. Obie.”

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Casino mate no deposit bonus 2018. Obie said she’s frustrated with the situation and just wants the money she won.

“Now I’m at the point, this is insane. You guys are a billion-dollar corporation,' she said. 'You do the research: I won fair and square. I just want my money.'

Imagine, if you would, how absolutely giddy you'd be if you won a $43 million jackpot while playing a casino slot machine. You could burn a lot of bridges with that amount of cash.

Then imagine the opposite feeling you'd get when the casino tells you there was a 'malfunction' and you're not getting that jackpot, even though the slot machine lit up and said it was 'printing cash ticket $42,949,672.76.'

That really happened in August 2016 to Katrina Bookman, who is now suing the Resorts World Casino in Queens County Supreme Court, demanding that she get her payout from the Sphinx slot machine.

Instead of a massive payout, the New York casino instead allegedly awarded her a steak dinner and the $2.25 balance she had on the machine when she thought she hit the big one on the one-armed bandit made by International Game Technology, which is also named in the suit. The unhappy gambler alleges negligence, breach of contract, and negligent misrepresentation, according to Courthouse News Service, which says the complaint included a selfie Bookman took with the machine that showed she had hit the big one.

This isn't the first time a slot machine has malfunctioned, resulting in a gambler being denied serious cash. An 87-year-old Illinois woman gambling in Iowa had hit a nearly $42 million payout from the Hello Kitty slot machine. But she was denied payment because of a computer glitch.

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Iowa's top court ruled in 2015 the slot machine's user-agreement, available on the touchscreen, said the maximum payout was $10,000.

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'Any message appearing on the screen indicating the patron would receive a $41 million bonus was a gratuitous promise and the casino's failure to pay it could not be challenged as a breach of contract,' the Iowa Supreme Court ruled.

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After news broke of Bookman's plight, the casino said in a statement that 'Machine malfunctions are rare, and we would like to extend our apologies to Ms. Bookman for any inconvenience this may have caused.' The New York State Gaming Commission has sided with the Resorts World Casino, ruling the there was 'clearly a display malfunction' and that the machine's maximum payout was programmed for $6,500. The slot machine was fixed and operating the following day.